To use video conversations in Incentive you first need to use a Web RTC capable browser, for instance Google Chrome, Firefox or Opera. To make sure that the browser is set up to use the camera and microphone you want to:
- Go to Settings
- Click Show advanced settings
- Click Content settings
- Scroll down to Media
- Select microphone and camera from the dropdown menu
- Make sure that the option Ask when a site requires access to your camera and microphone is selected.
To read more about the media settings, go here.
Now you are ready to start video conversations! Log onto Incentive and click the green camera icon (h) that is shown next to the name of active Incentive users (or the call button within a conversation, see below), click Allow to the query [Your site] wants to use your camera and microphone, and the other user will get a notification about the incoming call, and they get to click Decline or Accept. If they accept, they too will be asked to let the browser use the microphone and camera, and once allowed the conversation can begin.
If you are using Incentive with SSL (and if you are, the URL will start with https://) you only have to allow the browser once to use the camera and microphone. If you are accessing Incentive unencrypted (and the url begins with simply http://) you'll have to click Allow each time you make a call (this is mandated by the browser for security reasons).